HOW TO MAKE A CLAIM
MOTOR CLAIM
After the accident the following shall be observed by the customer.

1. Report the accident to the Authorities immediately, i.e. Police to enable them take details of the accident at the scene.

2. The insured shall not admit liability where accident involves Third party death or bodily injuries of property damage. Neither should the insured make any payments to the third parties as it might be consumed as an admission of liability.

3. For the benefit of yourself and your Insurance Company take the following details: -
(a) Name and address of the driver
(b) Driver’s licence number or a certified copy of it.
(c) Insurance policy number and name of the company which issued it.
(d) Commissioner’s sticker number

4. Tow your vehicle to a garage or safety place to reduce further destruction of your motor vehicle.

5. Report immediately or within 24 hours verbally which should be followed by written notification within 7 days.

6. Following documents will be required to be submitted to N.I.C. for motor vehicle claims processing.

(a) Duly completed claim form
(b) Particulars of Road accident (PF 90) of Police statement in case of theft of parts or whole motor vehicle.
(c) Vehicle Inspection Report (PF 93)
(d) Final Police Report (PF 115)
(e) Copy of Driver’s licence
(f) Sketch Map of the scene of accident
(g) Estimated cost of repairs or proforma invoice from a reputable garage of your choice.
(h) Copy of cover note and receipt.
(i) Copy of registration card.
(j) Charge sheet
(k) Court judgment
(l) Fire master’s report in case of fire
(m) A pair of ignition switches in case of total loss.

7. For Third party bodily injuries claims
8. Additional documents that will be required are medical reports from the Doctor who had attended the injured person.

HOW TO MAKE CLAIM FOR OTHER CLASSES OF INSURANCE

1. Report the claim immediately to any N.I.C. offices.
2. Where the loss arises from theft or burglary report the matter to police
3. Complete the appropriate claim form showing the estimate of loss.
4. Co-operate with the Loss Assessor/Adjuster who will be appointed to assess/investigate the loss.

5. Provide him with all information and documentary evidences to facilitate the assessment of the loss and writing of the report for fast settlement.